Software Training

Classroom Course

The cost is $325.00 per student. 16 Credit Hours of Continuing Education will be applied if you have an active insurance license at the time you complete the Xactimate class (TDI Course #111732)

2-day Live Classroom Training ONLY in Irving, Texas (see Class Calendar). We are not offering any Online Training for Xactimate.

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Before attending the 2-day Live Xactimate class, please download the following Xactimate Demo:

Xactimate Demo Click Here

Under 'FREE DEMO' click Download and ‘Add To Cart.’
DO NOT USE Microsoft Edge. Not compatible with a Mac, the laptop must be running a Windows platform.
Make sure you download the current version of Microsoft Silverlight, if needed.
If the Xactimate program installed correctly, an icon will appear on your desktop.
Double Click on the Xactimate Icon and enter your Xact ID and Password and update/sync.

Then follow the instructions below:

Go to My (Local) Projects and click on the plus button to create a test / fictitious claim.

After you create the test claim, close it and click on the Sync icon in the upper right hand corner.

Reopen your test claim and click on Parameters and then click on the Price List arrow and select Smart List.

From the "Select Price List" Pop-up, click on "Request a price list".

For the State select "TX," for the city select "Dallas/Fort Worth" and then click on Download.

At this point, you should have a current price list downloaded to your computer and bring to class.

This training does NOT include any type of Level One, Two, or Three Xactimate Certification.

If you choose to participate in the Certification, please visit the Xactware website. Xactware will charge a fee for testing.

If you have any technical problems installing the software, please contact the following Xactware Support Options:

eService Center

Get the help you need from Xactware's eService Center. The eService Center is open 24 hours a day, 365 days a year. Through the eService Center, customers can access a database with over 1,700 documents, videos, product tips, and more. Updated frequently, the eService Center provides content by product categories, helping users get the assistance they need in the most user-friendly manner possible.

Live Chat Support (via eService Center)

Need to speak with a customer support specialist? Our knowledgeable Xactware staffers are available to chat 24/7, 363 days a year (closed Christmas Day and New Year’s Day) to assist customers in real time. The online support is free, part of a subscription to any Xactware product, and is available via the eService Center. Along with your desktop computer, online chat is supported on mobile devices that allow full browser functionality.

Phone Support

Xactware customer support specialists are available to take your phone calls to address any Xactware-related issues for an additional fee of $20 per case. Phone support is open from 6 a.m. to 6 p.m. Mountain Time Monday - Friday (closed Christmas Day and New Year’s Day) at 1-800-710-9228.

Day 1

Control Center Tab - Dashboard

V. Estimate Items
a. Grouping - building a tree/dimensioning
b. Search - category codes/selection codes
c. Quick Entry - Adding line items, changing pricing, adding notes, depreciation, labor minimums
d. Global changes, creating macros

Day 2